Esther H.

Work

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Résumé

AI Product Designer — B2B Agent Interaction & Workflow Reshaping

Designing the boundary between AI action and human judgment, turning ambiguous, high-stakes workflows into systems that are auditable, correctable, and trustable.

Designing the boundary between AI action and human judgment, turning ambiguous, high-stakes workflows into systems that are auditable, correctable, and trustable.

Designing the boundary between AI action and human judgment, turning ambiguous, high-stakes workflows into systems that are auditable, correctable, and trustable.

See Projects

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Finra

AI Agent design for FINRA's B2B compliance infrastructure — where a wrong match isn't a bug, it's a liability.

iPhone 15 Pro

Orbit

A hardware + AI Agent system exposing where sensor data and facial-expression inference disagree and how it's resolved.

Samsung

Turning subjective brand judgment into a measurable, checkpointed framework.

Google Nest

Redesigned Nest’s dual-platform of the thermostat energy system

PayPal

Redesigned the PayPal app, using user testing to resolve key friction points.

Pink Panthers

Designed a teen menstrual health platform that pairs cycle tracking with trusted resources.

Flora: Ambient Intelligence

Designed adaptive lighting controls that shift color temperature to match mood and routine.

Beloom

Built a resource platform helping international students navigate visas, transit, and campus life.

Finra

AI Agent design for FINRA's B2B compliance infrastructure — where a wrong match isn't a bug, it's a liability.

iPhone 15 Pro

Orbit

A hardware + AI Agent system exposing where sensor data and facial-expression inference disagree and how it's resolved.

Samsung

Turning subjective brand judgment into a measurable, checkpointed framework.

Google Nest

Redesigned Nest’s dual-platform of the thermostat energy system

PayPal

Redesigned the PayPal app, using user testing to resolve key friction points.

Pink Panthers

Designed a teen menstrual health platform that pairs cycle tracking with trusted resources.

Flora: Ambient Intelligence

Designed adaptive lighting controls that shift color temperature to match mood and routine.

Beloom

Built a resource platform helping international students navigate visas, transit, and campus life.

Let’s design the next version of a complex product.

Let’s design the next version of a complex product.

Contact Esther H.